The follow-ups that win back quotes you'd have forgotten
Not every quiet quote is a no. Nina Kovač stopped losing the ones that were just forgotten.
Updated 6 July 2026
Nina Kovač runs Kovač Tiling. Plenty of her quiet quotes weren't rejections — the customer got busy, meant to reply, and forgot. But once a quote was sent it left her mind too, so there was no list of what was still open and warm jobs quietly went cold.
An inbox that remembers for you
In SnapQuote, a sent quote sits in the inbox as QUOTED until the customer accepts or declines. That means Nina can see, at a glance, every quote still waiting on an answer — and each one carries a validity date, which is a natural, non-pushy reason to get back in touch.
- See every quote still marked QUOTED
- Spot the ones nearing their validity date
- Send a friendly "still happy to do this before the quote expires" nudge
- Watch some of them flip to ACCEPTED
A quote expiring isn't pressure — it's a reason to reach out that customers actually respond to, because many of them simply forgot.
The follow-up reminders alone are worth it. Quotes I used to forget about now get a nudge automatically, and I've closed jobs I'd have completely let slip.
Common questions
- How do I know which quotes are still open?
- Your inbox shows each request's status. Anything still marked QUOTED is waiting on the customer, so your open pipeline is always visible without digging through messages.
- Can I set how long a quote is valid?
- Yes. Each quote can carry a validity date, which sets expectations for the customer and gives you a natural reason to follow up.
- Isn't following up annoying?
- A single, friendly nudge tied to the quote's expiry is welcome more often than not — many customers just forgot and are glad of the reminder.