How a plumber quotes from the van and saves an evening a week
Half of Marco Rossi's week used to be driving out to look at jobs just to price them. The photos do that trip for him now.
Updated 6 July 2026
Marco Rossi runs Rossi Plumbing & Heating. A dripping tap or a dodgy valve used to mean the same thing: a drive across town just to see the job, then a quote typed up that evening — long after the customer had rung two other plumbers.
See the job from the photos
Now Marco shares a link. The customer photographs the tap and the pipework under the sink and answers the four questions that matter for plumbing — what's needed, where it is, whether they've had to turn the water off, and how soon. That last answer tells him instantly whether it's a today emergency or a this-week job.
The photo shows the tap model and the state of the isolation valves — enough to price most jobs without leaving the van.
Quote from saved lines
The request arrives in his inbox; he taps the price-book lines that apply — "Supply & fit mixer tap", "Replace isolation valve", "Labour (per hour)", "Call-out & diagnosis" — and sends a branded quote the customer accepts on their phone. The evening of catching up on quotes is gone.
Half my job used to be driving out just to look at something and price it. Now I see the leak from the photos and quote from the van. I'm saving an evening of paperwork every single week.
Common questions
- What if a photo isn't enough to price the job?
- You can reply through the request to ask for another angle, or book a visit. Most straightforward jobs — a tap, a valve, an unblock — can be priced from a clear photo and the intake answers.
- Do I have to build my price list from scratch?
- No. Your price book comes seeded with common plumbing jobs at sensible starting points; you edit the rates to match yours and add your own lines.
- Does the customer need to install anything?
- No — they open a public link, add photos and details, and submit. No app, no account.